Last updated: 13 November 2013

Privacy policy

Lilongwe Wildlife Trust respects the privacy of our visitors. This Privacy Policy contains the types of information that is collected and recorded by Lilongwe Wildlife Trust and how we use it.

We have a duty to manage personal data carefully and securely. We take data protection very seriously and constantly review our procedures to make sure Lilongwe Wildlife Trust follows best practice when handling data.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.


By using our website and signing up to our mailing list, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you sign up to our mailing list, we will ask for your contact information, including name and email address.

When we ask individuals or organisations for personal information, we will:

• explain why we need it;
• only ask for what we need;
• treat the information as confidential.

How we use your information

We use the information we collect in various ways, including to:

  • Understand and analyse how you use our website
  • Communicate with you regarding your enquiry
  • Provide you with updates regarding your donation
  • Send you newsletter and appeal emails, as well as occasional event invitations or other special announcements

When we record and use your personal information we will:

• only access it when we have a valid reason to do so;
• only share what is necessary and relevant;
• protect it and make sure nobody has access to it who shouldn’t;
• not sell it to commercial organisations.

Log Files

Lilongwe Wildlife Trust follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like most websites, Lilongwe Wildlife Trust uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information. You can choose to disable cookies through your browser settings.

For more general information on cookies, please refer to “What Are Cookies” from Cookie Consent.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

• Request that a business delete any personal data about the consumer that a business has collected.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: you have the right to request copies of your personal data.

• The right to rectification: you have the right to request that we correct any information you believe is inaccurate; you also have the right to request that we complete the information you believe is incomplete.

• The right to erasure: you have the right to request that we erase your personal data.

• The right to restrict processing: you have the right to request that we restrict the processing of your personal data.

• The right to data portability: you have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Lilongwe Wildlife Trust does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will promptly remove such information from our records.